Boat Transport Reviews
Here you can read some of our many previous boat transport reviews.
I had inquired with a few different haulers for the transportation of my Prestige 420 . The reasons that I chose Safe Harbor Haulers: 1)They respond every time in a timely fashion, whether it was on the phone or an email. 2)Their contract spells out who they are, what they stand for, and what you can expect from them 3) They insure your boat for the duration of the haul with an insurance binder 4) They communicate throughout the haul, so that you know where your boat is and when it will arrive 5) Very competitively priced. These guys are great, and I highly recommend them.
Response from the owner:Raymond, Thank you very much for the review. Brayden and I do everything we can to provide the best service in the industry and truly appreciate the feedback.
You get what you pay for! In this case it is Service! Safety! Quality! and Professionalism! Been using SHH for multiple years. 2 trips/year Fla/Ma. Don, Eric and team are on their game. Your vessel is in good hands!
Response from the owner:Paul, Thank you for taking the time to leave us a review. Brayden and I look forward to seeing you again this spring. For now, enjoy the weather.
Excellent service! Transparent with the costs and stuck to the budget. Boat arrived safely in one piece. I would highly recommend Safe Harbor Haulers if you are in need of a boat transportation company!
Response from the owner:Chad, Thank you for the review. Many future potential clients could benefit from this. I can't tell you how many times I hear of someone being taken advantage of with the classic "bait and switch". So many are quoted low and promised big things just to be charged more in the end, if their transporter shows up at all. As always, happy to be of service.
It's not often that you send a note of thanks to a transporter, but with service this good, how can you not? Eric was quick and detailed on his quote. He provided his letter of insurance and the next thing you know, I had quick service, perfect scheduling and safe transport. After running my own fleet of nearly 100 auto transport drivers, I can tell you that Don, My driver, is a definite keeper! His communication was excellent, he cared for the load and got it here quickly. Their services with the GPS tracking are new to me, but a super cool feature. I showed it to some of the people at the marina and the boat dealership. These guys are five stars, and six stars if it was available!
Response from the owner:Mike, It was our pleasure to transport your Aquilla for you. Over many years I have transported boats exclusively and have run accross numerous transporters that cut corners or tell boat owners exactly what they want to hear to book the load. I pride myself in providing the best service and being a man of my word by doing exactly what I say I'm going to do, when I say I'm going to do it with no hidden fees or extras, ever. For a long time, I searched for another driver to join me and I was lucky to find Don. It is truly rare these days to find someone as thoughtful and caring as him. I am further blessed to have my son, Brayden, joining us now. To have 3 drivers that care and are willing to put in the extra effort to assure the safety of our clients property is what will be the driving force behind Safe Harbor Haulers continued success in the future. Don, Brayden and I cannot thank you enough for your kind words and, if the need arrises, look forward to transporting your boat for you again in the future. If not, maybe we will cross paths at a marina or even better, on the water!! Thank you, Eric and crew
I hired Safe Harbor Haulers to move my Hans Christian 33t (40ft LOA) from San Diego to Connecticut. Eric and his crew were professional and stayed in communication from scheduling to delivery. The boat arrived on time and in great condition. I couldn’t have asked for more.
Response from the owner:Jim, Thank you for taking the time to leave us a review. It is truly appreciated. Eric
Eric is incredibly professional and knows his business well. Stayed in contact with me throughout the entire process and was coordinating with pick-up and delivery marinas. Once Eric and the driver, Don, took over, there was literally nothing for me to stress about. Couldn't give a stronger recommendation for a company than Eric and his team. 32' Sailboat from Connecticut to Michigan, arrived promptly and unharmed. Great job guys!
Response from the owner:Josh, Thank you for leaving us this great review. We do our best to be the best. Eric
I hired Safe Harbor Haulers to move a 40’ sailboat from MA-MI. Communication was great & the boat was picked up & delivered on the dates agreed upon. The sailboat was damaged during delivery with a 12’ scratch put on the side of it while it was leaving the ship yard in MA. I was notified immediately of the damage that occurred. Safe Harbor requested a quote for repair & when they received it, issued a check for the full amount. I would use Safe Harbor again & recommend them even though the boat was damaged.
Response from the owner:Kris, Thank you for leaving the review. The damage was unfortunate but as I often tell many clients, you don't do what we do and never have damage. Those that say they never do are being untruthful. Further, it's never about the damage, rather how you take care of that damage that matters most. It was my pleasure transporting your C&C and am glad that you are satisfied. Eric
I contacted Eric to move my boat from Lake Champlain to Eastern Lake Ontario. I can't say enough about how happy I am with the experience. I had never had a boat hauled and Safe Harbor made the entire process easy and stress free. The truck arrived exactly on time and was absolutely beautiful and perfect for the job. The driver, Don, was personable and attentive, taking great care to load the boat properly and explained what he was doing and why throughout the process. I highly recommend Eric and Safe Harbor, they're responsive, attentive, professional and cared for my boat as if it were their own. We're heading south after retirement and no one other than Safe Harbor will haul the boat!
Response from the owner:John, Thank you for posting the review and giving me the opportunity to transport your Kirie. I hope the next time we transport it I can be there to meet you in person. Eric
Eric was not the first boat transporter I called. After several misleading interactions and precious time wasted trying to get my boats delivery before freeze up. I was put in touch with him through Bill Dyess at Yacht Trucking. Eric is the owner operator. He is the person who returns phone calls and emails. Everything he promised was delivered. It was an excellent experience and I would and will recommend Safe Harbor Haulers.
Ken
Ken
Response from the owner:Ken, Thank you for the recommendation. As you learned through your personal experience there are many out there that over promise and under deliver. I strive to be the exception to the rule and do what I say, when I say and for how much I say. It was a pleasure transporting your Catalina and I sincerely appreciate the trust you placed in us. Eric
Eric brought my Catalina 309 sailboat from Plattsburgh NY to whitby Ontario without a hitch No issues I was very pleased with his prompt responses and an knowledge he picked it up on time and delivered it when he said he would. I couldn’t of been happier with his cautious courteous babying of my boat Thanks again Eric a great job
Roger
Roger
Response from the owner:Roger, Thank you for the kind words, it was my pleasure. I'm glad you gave me the opportunity to transport your Catalina for you. Eric
