I try to keep your yacht transport process as simple as possible because I’m sure you have enough to think about. It all starts with either a phone call or email. Once you’ve contacted me and provided me with the information found on my Contact page the process begins. I will reply promptly with a quote for transport. If you accept I will then need your mailing address, hull number, and approximate value of your boat in order to have my insurance agent (Adrianne) forward a Certificate of Liability Insurance (On Right) directly to you. This is done for your protection because if a certificate is made out and sent to you directly from my agent it never passes through my hand so I have no way to modify the information contained in it. The insurance companies direct contact information is found on it and you may contact them to verify the authenticity of it if you choose. This further protects you because if any of the listed coverages are cancelled, changed, or otherwise modified the insurance company is obligated to inform you.
The next thing you will receive from me is a “Contract” (Right Bottom) This is a simple contract spelling out the important details of your yacht transport such as the pick up and drop off addresses, dimensions of your boat, dates to be moved and of course the agreed upon price. Once you have received your Certificate of Insurance and Contract you can send me a 20% deposit in order to solidify your space in the schedule. Please note I book on a first come first serve basis upon receipt of a 20% deposit. I do my best to inform people of the current schedule while discussing their transport but cannot save a space in the schedule until a deposit is received.
Shortly after I receive your deposit I will make contact with your marinas to introduce myself, if I haven’t been there already, and make sure we are on their schedules. If you have any changes in the schedule between the time of booking and pick up I will contact both marinas to inform them of the changes if you haven’t already.
As your pick up date approaches I will again contact the pick up marina to confirm everything is all set on their end and ready to go. I typically show up for pick up the night before and spend the night at the marina. This gives me extra time to prep the trailer to accept your boat in order to make the loading process go smooth. Typical loading times are 1-1.5 hours for power boats and 3-4 hours for sail boats.
Once your boat is loaded and strapped down I typically send you a picture and head out. All permits and routing are done ahead of time so there is no waiting around once it’s loaded. Most boats I transport are oversized loads and limited to daylight hours with few exceptions. You can estimate our travel to 500 – 600 miles per day as we are not only limited to daylight hours for oversize but the DOT limits us to no more than 11 hours per day driving time and many states limit our speed to 55 mph.
I will contact the drop off marina once on route to confirm we are on their unloading schedule and I make every attempt to stop if I see something of interest that I can capture in a photo with your boat to send to you. While I am transporting your boat I am available 24 hours a day via cell phone and email if you have any questions or concerns. Along with pictures I also tend to send text updates as to my location to keep you updated as much as possible.
I typically call both you and the drop off marina the day before arrival to give a time of arrival so that everyone is on the same page and the unloading can go smoothly. When I arrive at the marina final payment is due before the boat is unloaded from the trailer. I will then unstrap the boat and assist the marina with the unloading. I typically take under 1 hour to remove all the straps and bunks and stow them away to head out to the next boat.